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Member Services Phone Number 888.301.1228

Health Services

Health Education and Programs

Gold Coast Health Plan offers free health education services to help Members achieve a healthy lifestyle. Health education services are designed to ensure that all Members have access to health education programs, health promotion materials and classes.

We make certain that health education services are accessible to our Members by collaborating with local health agencies, clinics, hospitals and Primary Care Providers (PCPs).

To request health education services, contact us at 888.301.1228 or download the Health Education Referral Form.

Our programs are constantly changing to ensure that we meet the health education needs of our Members and Providers. So check out the calendar of health education topics, locations and classes for the latest information about our programs and events.

No prior authorization is necessary for Members to participate in health education and health promotion activities.

Disease Management

GCHP has a free Disease Management Program for Diabetes for:

  • Members with diabetes.
  • Members at risk of getting diabetes.

The program connects members and their families with:

  • Resources in English or Spanish.
  • Classes near home or work.
  • A Nurse Coach for one-on one help:
    • Reaching goals.
    • Making lifestyle changes.

Click here to learn more.

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Members

Our Members-first focus is at the core of everything we do. It means providing services and resources to our Members whenever there is a need. Our Health Services team is right here in Ventura County and can answer your questions in both English and Spanish. We can also provide you with health education materials, pharmacy information and much more.

Community Resources: Community Resources provides Members with helpful information like useful web links, supporting agencies and contracted hospitals.

Care Management: Care Management empowers Members to exercise their options and access the services they need.

Cultural and Linguistic Services: Cultural and Linguistic Services enhances communication, cultural understanding and advances learning to our multilingual membership.

Disease Management: Disease Management provides targeted interventions to Members with certain high-risk diseases.

E-newsletters: Subscribe to our e-newsletters to receive information on health, pregnancy or being a new parent.

Health Library: Search more than 100 topics and interact with health tools in our health library.

Staying Healthy: Staying Healthy Assessment helps identify high-risk behavior in Members, sets priorities for behavior change and refers patients for appropriate services.

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Providers

We work in partnership with more than 3,600 doctors, 187 pharmacies and most of the local hospitals and long-term care facilities in Ventura County. A representative from Health Services is available to assist you with your healthcare needs. From routine checkups to medical emergencies, we are here to help you manage your caseload.

Utilization Management: Utilization Management provides continuity of care, coordination of services and improved health outcomes for Members.