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Member Services Phone Number 888.301.1228

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Pharmacy

Gold Coast Health Plan seeks to provide quality pharmacy services to its Members. This page contains important documents and links. Below is a link to the OptumRx web member portal that allows members to review price claims, search for pharmacies that accept GCHP and the ability to pull up medical information about your drugs. Additionally, you’ll be able to view your prescription history.

OptumRx Member Portal Website

Contact OptumRx at 1-855-297-2870; TTY 711

Grievance & Appeals

Gold Coast Health Plan's grievance & appeals (G&A) process provides a mechanism for members to report complaints regarding their heaIth care benefits. Please use the Member Grievance & Appeals Form to submit your complaint.

Submit your completed forms to:
GCHP Grievances/Appeals
PO Box 9176
Oxnard, CA 93031